FillZ Newsletter

December, 2009

Dear Sellers,

We're thrilled to welcome Samuel Chen to the FillZ Team! Samuel joins our Operations department as the newest System Administrator and will be helping to ensure the stability of our servers. He will also be assisting with our on-call rotation, as our site is monitored 24/7.

Holiday Hours: Customer Support will be available on December 24th and 31st from 8am and 12pm PST and closed on December 25th, 28th, and January 1st. Our technical team will continue to monitor the system 24/7.

Happy Holidays!

Jessica

Going Global

Amazon's made it easier to expand your business to their international sites and we want to help you get there!

What do I need to go global?

Your business name, address, and contact information
An internationally-chargeable credit card with valid billing address
A phone number where you can be reached during this registration process
A bank account in Austria, France, Germany, or the UK

I don't have a bank account in any of the listed countries. What do I do?

International Banking solution World First assists sellers in setting up proxy accounts for Amazon.co.uk, Amazon.de, and Amazon.fr. Please click here to learn more about World First.

Ready to start selling? Click on the marketplace names below to register.

link Amazon.co.uk
link Amazon.de
link Amazon.fr
link Amazon.com

FillZ offers easy management for various currencies. For details on currency conversion options for your international sites, please click here.

Promotions

Take advantage of the AbeBooks.com Happy Holidays Promotion!

This marketplace receives millions of unique visitors a week with millions of searches for books a day. Books are automatically listed on all 6 of their international sites.

If you're a FillZ user and you don't yet sell on AbeBooks, try them in 2010! It only takes 5 minutes to sign-up. AbeBooks is offering to waive the first 2 months of your subscription fees to try them out.

This is a limited-time offer so sign-up between December 23rd, 2009 to January 31st, 2010. Contact Ms. Sienna Luard (Account Manager) at sluard@abebooks.com or by telephone at 250-412-3296 and she will expedite the registration process for you.

New Features

Amazon Confirmation Emails - Want to send confirmation emails to your Amazon buyers even though you're using Charge When Ship? Go to "Settings" -> "Marketplaces" -> "Configuration for Amazon" and check "Send confirmation emails anyway?". Don't forget to click "Save"! Please remember to select the option on each Amazon page if you sell on international Amazon sites.

Tools and Services

Endicia - Endicia will be releasing a new DAZzle version (version 10.1.0x) as well as a new Endicia for Mac version (version 2.10) in response to USPS's price change effective January 4th, 2010. Both versions are expected later this month and are said to be mandatory by January 4th, 2010. Questions? Please contact Endicia.

New Seller Corner

I want to personalize my shipments for great buyer experience. How can I do that?

Use FillZ to send customized email confirmations to your buyers when you move orders to Shipped status. You can also customize cancellation and deferral emails. For details on how to configure your custom emails, please click here.

Add an extra personal touch with a custom packing slip. It's a great way to invite buyers to leave positive feedback when they've received their item. Click here for setup details.

CS Tip

Tracking sales? Export your orders!

There are two ways to export orders:
1. Use the "Orders" page to select the orders you wish to export in the format you'd like to use and click "Export Selected".
2. Use the "Start" -> "Exports" page for more options.

Click here for complete instructions.

Want more How To's? Click here!

Referral Program

FillZ rewards clients who refer our business to their friends and associates. Here's how it works:
1. You spread the word about FillZ.
2. A new client references your FillZ user name or store name at sign-up. **It is very important for the new seller to use either of these two identifiers.
3. We credit your account in the amount that the new client pays to FillZ after the first full month of chargeable services.

It's that easy!